EBay has become a household name for shoppers. A lot the buyers on eBay
are not regular internet shoppers but they still shop on eBay. Such is
the power of eBay giving simplicity of shopping and top bargains. From
time to time, there is some fraud on eBay about fake fashion items,
event tickets that do not exist, some expensive electronic items that do
not exist.
EBay does its best to intervene and resolve such disputes. As a shopper,
you can follow these 10 safety tips to avoid being conned.
Check the seller’s feedback. Positive feedback rating of over 95% is
good. If there are many recent negative feedbacks, then this is not a
good indication. Also, read all the negative feedbacks. Are these
negative feedbacks reasonable? What type of response does the seller
have for these feedbacks? Does the seller’s defense sound reasonable?
Sometimes new members who buy items on eBay are paranoid and they leave a
negative feedback in a haste so make sure if the seller has defended
himself/ herself in a reasonable manner. If there are too many
complaints of the same nature, then it is probably true.
The sellers must have some kind of identification or recognition seal
like PayPal verified, or Square trade or a Power seller seal on the
auctions. Such sellers are more reliable. This is especially a good
check when you buying an expensive item.
Ask seller a question before bidding on the item. Responsible sellers
reply promptly to questions. Also, if the seller actually has the item,
he/ she maybe able to answer a valid question otherwise not.
If you are buying something expensive, then get the contact information of the seller at http://search.ebay.com/.
You have to login to your eBay account and send a request. You can get
the seller’s address and phone number. In doing this, your address and
phone number will also be emailed to the seller.
The items must have pictures unless it is a service that is sold on
eBay. If there is no picture, then the items is probably not there.
Almost all sellers will put at least one picture of the item. Let’s
assume that the item is there but the seller has been lazy in not
putting the picture in the auction a d. Would you like to deal with
someone who is so careless? It just shows that the item may not be in
good condition, maybe defective or broken.
Check description of the item. Research other websites for the same
item. Some of the shopping websites to research would be
shopping.yahoo.com, overture.com and shopping.msn.com. These sites are
adequate for researching items and get the description that you need.
The eBay description should match item description on other sites.
Research prices for the item on sale. If the item on sale is Gucci
handbags, then search for this model of handbag on shopping.yahoo.com.
If it retails for $800 on Yahoo and seller on eBay is selling a brand
new one for $90, then this item may not be authentic! Large wholesaler
are able to sell items for around 50% of retail but something like an
original Gucci handbag, it is unlikely that a seller would let go for
$90 because these items sell like crazy. Just a note on fraud items – a
lot of fraud eBay occurs on fashion items. This is very unfortunate and
eBay has taken a lot of steps to eliminate fraud.
If the seller has not mentioned any shipping and handling terms, then
ask before bidding. There are many auction ads, where the seller
mentions that shipping and handling will mentioned to the winning
bidder. Surprisingly, there are bids on that item! If you start bidding
on the item, then it means that you agreed to the terms and condition of
the sellers and there is less room for you to dispute later so ask for
the clear instruction on shipping and handling.
Reliable sellers have clear description on their refund policy. If it is
not there, then ask the seller for it. If the seller has no refund
policy, then do not bid on the item. If the there is no refund policy in
the auction description, then make sure you get the refund policy in an
email from the seller. In this way, you have a document of the refund
policy.
Do a search for the sellers past items on eBay. Check to see if the
seller has sold similar items in the past. To search on the past
auctions, go to the Advanced Search page. Here click on the items by
seller link and type in the sellers ID and check the box for Include
Completed listing. It is always good to check this especially if you are
considering buying something expensive.
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